Sending direct message to cancel the order is not allowed for every case. Any product you return must be in the same condition you received it and in the original packaging. We usually respond within 24 hours on weekdays. Thank you for shopping at our store. This item is in the category "Home & Garden\Home Improvement\Electrical Supplies\Electrical Outlets, Switches & Accessories\Electrical Switches & Dimmers".The seller is "discount-pro" and is located in this country: US. This item can be shipped to United States.